Terms & Conditions

Last Updated: October 26, 2026

Welcome to Brandy.pk. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. About Brandy.pk

Brandy.pk offers Korean beauty, skincare, and related products to customers in Pakistan. We reserve the right to update our products, prices, and website content at any time.

2. Products and Descriptions

We aim to provide accurate product descriptions, images, ingredients, and pricing. However, slight variations in product appearance or packaging may occur. Please read product labels and instructions before use.

3. Pricing and Payments

All prices are displayed in Pakistani Rupees (PKR), unless stated otherwise. Prices and promotions may change without prior notice. Orders are subject to availability and confirmation.

4. Orders and Cancellations

We reserve the right to cancel or refuse an order in cases such as product unavailability, pricing errors, suspected fraud, or incorrect customer information. If payment has already been received for a cancelled order, an appropriate refund will be arranged.

Please contact us as soon as possible if you wish to cancel or change an order. Requests may not be accepted once an order has been dispatched.

5. Shipping and Delivery

We aim to deliver orders within the estimated delivery timeframe provided at checkout or during order confirmation. Delivery times may vary due to location, courier delays, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery details.

6. Returns, Exchanges, and Refunds

For hygiene and safety reasons, beauty and skincare products may be ineligible for return once opened or used, except where required by applicable law.

If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us promptly with your order details and supporting photos. Approved returns, exchanges, or refunds will be handled according to our Return & Refund Policy.

7. Product Use and Safety

Customers should review product ingredients, instructions, and warnings before use. We recommend patch testing new skincare products. Individual results may vary, and Brandy.pk does not guarantee specific skincare results.

Product information is provided for general informational purposes and is not a substitute for professional medical advice.

8. Privacy

Your personal information is handled according to our Privacy Policy. We use necessary customer information to process orders, arrange delivery, and provide customer support.

9. Intellectual Property

All website content, including text, images, graphics, logos, and design elements, belongs to Brandy.pk or its respective owners and may not be copied or used without permission.

10. Limitation of Liability

To the extent permitted by applicable law, Brandy.pk is not responsible for indirect losses arising from the use of our website or products. Nothing in these Terms excludes liability that cannot legally be excluded.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be published on this page, and the updated version will apply from its stated effective date, subject to applicable law.

12. Contact Us

For questions about these Terms & Conditions, orders, or products, please contact us:

Business: Brandy.pk
Email: support@brandy.pk
Phone: +92 339 3837333
Website: Brandy.pk

By using Brandy.pk or placing an order, you acknowledge that you have read and understood these Terms & Conditions.