Shipping Policy

Last Updated: October 26, 2026

At Brandy.pk, we aim to deliver your favorite Korean beauty and skincare products safely and conveniently. Please read our Shipping Policy for information about order processing and delivery.

1. Delivery Coverage

We deliver to serviceable locations across Pakistan. Delivery availability may depend on your city, area, and courier service coverage.

2. Order Processing

Orders are processed after they are successfully placed and confirmed. Processing times may vary depending on product availability, order volume, and public holidays.

3. Delivery Time

Estimated delivery times may vary depending on your location and courier service. Any delivery estimate provided during checkout or order confirmation is for guidance and may change due to unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation. Any free shipping offers will be subject to the conditions stated in the relevant promotion.

5. Tracking Your Order

Where tracking is available, tracking details may be shared through SMS, email, WhatsApp, or another available communication channel after dispatch.

6. Accurate Delivery Information

Customers are responsible for providing a complete and accurate name, phone number, and delivery address. Brandy.pk is not responsible for delays caused by incorrect or incomplete information provided by the customer.

7. Delays and Delivery Issues

Although we work to deliver orders on time, delays may occur due to courier operations, weather, public holidays, or other circumstances beyond our control.

If your order is delayed or you experience a delivery issue, please contact our support team for assistance.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Include your order details and clear photos of the product and packaging so we can review the issue under our Return & Refund Policy.

9. Failed Delivery

If an order cannot be delivered because the customer is unavailable, the address is incorrect, or the shipment is refused, additional delivery charges or order cancellation may apply where appropriate and permitted by applicable law.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Business: Brandy.pk
Email: support@brandy.pk
Phone: +92 339 3837333
Website: Brandy.pk

Thank you for shopping with Brandy.pk. We appreciate your trust and look forward to serving you.